A software platform that helps manage an association’s core operations—such as membership, events, committees, finances, and other essential services, as well as the online profile experience.

ASAM will undergo a planned system freeze from Monday, November 3 through Monday, November 10 to implement a new Association Management System. The system freeze is a scheduled outage of online resources that allows us to securely transfer data and test functionality before launching the new system.

Monday, November 3 through Monday, November 10.

All systems will be operational on Monday, November 10.

The following resources are impacted:

• ASAM.org profile – users will be unable to update their personal information, make payments, renew memberships, or register for events.
• eLearning Center – users will be unable to register for new courses, complete existing courses, claim credit, view or print certificates.
• ASAM Connect – users will be unable to participate in discussions or view communities.
• Journal of Addiction Medicine (JAM) – users will be unable to access and read past versions of the online journal.
• Career Center – users will be unable to apply for jobs or upload their resume.
• Donations – users will be unable to donate to ASAM.

Yes! All publicly available resources on ASAM.org will remain available. Only those that require ASAM login will be inaccessible.  

If you have tasks such as updating your profile, registering for courses, or claiming CME/MOC credit, please complete them before November 3 to avoid disruption.

When the transition is complete, you will receive instructions to set up your account and update your password in the new system.

Yes. All of your information will be securely transferred to the new system. No action is required on your part for this step.

The new AMS will provide a smoother ASAM.org login experience and make it easier to access resources, manage your profile, renew your membership, and use self-service tools. 

Our team is here to help! Please reach out to us at email@asam.org or call 301-656-3920, Monday through Friday, 9:00 am – 5:00 pm ET with any questions or concerns.