About Us

Director, Membership and Chapter Relations

Date: May 28, 2019

Position Title: Director, Membership and Chapter Relations

Reports To: Vice-President, Marketing, Membership and Engagement

Status: Exempt

Position Summary:

ASAM is a medical professional society representing more than 6,000 members with 50+ staff and a $10M annual operating budget. It is an energetic, fast-paced organization with multi-faceted opportunities in the area of addiction medicine.

This position will provide strategic direction to the organization in the areas of Membership and Chapter Relations. The Director is responsible for generating approximately 20% of the society’s revenue. Mentors and manages a staff of 2 to 3 people.

Responsibilities:

Membership/Chapters
  • Ensure the integrity of records in the Association Management System, for the accuracy of reports generated from the system and for communicating enhancements and updates to staff.
  • Identify target audiences and opportunities to penetrate and grow ASAM’s market reach for member acquisition.
  • Develop and implement membership recruitment and retention strategies, including value/benefits packages
  • Develop and facilitate member engagement
  • Lead staff team to effectively market, communicate and promote the value of ASAM membership and develop associated customer service protocols.
  • Actively oversee the management of Chapter Relations including management, development and growth of Chapters.
  • Ensure Chapter adherence to National policies and obligations of Chapters as legal entities.
  • Develop tools and resources to Chapter adherence to ASAM National policies
  • Oversee and/or provide liaison activities for councils and committees.

Financial

  • Prepare financial assumptions, develop budgets, review monthly statements, build financial projections and manage revenue and expenses to achieve targets.
  • Oversee and manage reconciliation and financial reports from the accounting system to the association management system and participate in preparation for annual audits.
  • Generate membership renewal billing.
  • Oversee and manage disbursement of dues and reports to the Chapters.

Supervisory

  • Prepare financial assumptions, develop budgets, review monthly statements, build financial projections and manage revenue and expenses to achieve targets.
  • Oversee and manage reconciliation and financial reports from the accounting system to the association management system and participate in preparation for annual audits.
  • Generate membership renewal billing.
  • Oversee and manage disbursement of dues and reports to the Chapters.

Qualifications/Experience:

  • Bachelor’s degree required
  • Must have at least 5 years of association management experience with previous experience in a Membership leadership role.
  • At least 2 years of direct supervisory experience.
  • Advanced level of experience with Association Management Software (AMS) and High proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) .
  • Experience with MemberSuite (AMS) is desirable.
  • CAE and/or Medical society experience desirable.
  • Proven success in creating and managing budgets and meeting financial targets.

Skills and Abilities:

  • Able to synthesize complex or diverse information and present data effectively.
  • Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Strong attention to detail and the ability to manage multiple projects in a fast-paced, deadline-driven environment.
  • Excellent organizational skills including setting priorities in work assignments, coordinating projects, and following up on assignments.
  • Exceptional interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
  • Excellent written, organizational, communication and customer service skills are required.
  • Represents ASAM as needed at national events; able to travel 10-15% of time
  • Displays passion and optimism; Inspires respect and trust; Mobilizes and motivates others to fulfill the vision.

Works closely with:

  • All Staff, especially Sr. Manager, State Advocacy
  • Chapter Presidents and Chapter Administrators
  • Committee Chairs

Benefits of Working at ASAM:

  • ASAM’s work with physicians and clinicians helps millions of patients, families, and communities impacted by addiction
  • ASAM’s work helps address the vast national crisis of opioids and addiction
  • ASAM enjoys a strong organizational culture, living by values determined by staff of open collaboration, trust, courage, and connectedness
  • ASAM is proud to have earned the Sloan Award for Excellence in Workplace Effectiveness and Flexibility
  • ASAM offers competitive compensation (commensurate with experience) and benefits that include paid vacation and sick leave, transportation reimbursement, medical insurance, and 401k.

 

Recruiting Salary Range: Commensurate with experience

To Apply: Please submit a resume and cover letter to hr@ASAM.org describing your interest in the position and how your skills match the requirements.

 

ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the state of Maryland.

ASAM Staff Values: As an organization, our work has national and generational impact. We are an energetic, scrappy, and resilient team who are passionately dedicated to providing hope and redemption in the addiction field. Our safe, positive and professional work environment allows us to celebrate both our successes and shortcomings. We help and support each other as a family of compassionate individuals. We work with pride and an insatiable hunger to change the addiction field and to leave our mark.